Common Issues
- Using Uber with iOS 6 or older
- How can I get a copy of an old receipt?
- How can I retrieve lost items?
- Why can’t I log into my account?
- Why won’t the app find my location?
- Help! My driver can’t find me. What do I do?
- My uberPOOL trip receipt is inaccurate
- Help! My uberPOOL trip is still going!
- My uberPOOL route was inefficient
- I wasn't matched with another rider on my uberPOOL trip
- Why is the uberPOOL fare quote the same as uberX?
- uberPOOL: The driver didn’t wait and I was charged a cancellation fee