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FAQs for Riders
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Uber Basics
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What is Uber?
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Tipping Drivers
Using Uber
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Requesting a Ride
Making Reservations
Minimum Fares
I Have a Question About My Trip
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Fare Questions
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Account and Password
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Uber Perks
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Uber Perks
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City-Specific FAQs for Riders
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FAQ: San Francisco
(4)
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What is the Uber San Francisco coverage area?
What are the average pickup times in San Francisco?
What are some sample fares for San Francisco/The Peninsula?
FAQ: New York City
(6)
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What is the Uber New York City coverage area?
What are the hours of operation in New York City?
Do you offer any flat rates in New York City?
FAQ: Seattle
(6)
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Do you offer any flat rates in Seattle? Do you pick up at Sea-Tac?
What are the rates in Seattle?
Do I pay tolls when Ubering over the 520 bridge?
FAQ: Chicago
(5)
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Do you offer any flat rates in Chicago?
What are the average pickup times in Chicago?
What are the rates in Chicago?
FAQ: Boston
(4)
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What are the average pickup times in Boston?
Do you offer any flat rates in Boston?
What is the Uber Boston Coverage Area?
FAQ: Washington, DC
(5)
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What are your hours of operation in DC?
What are your rates in DC?
What are the average pickup times in DC?
FAQ: Los Angeles
(4)
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What is the Uber coverage area in Los Angeles?
Do you offer any flat rates in Los Angeles?
What are some sample Los Angeles rates?
FAQ: Toronto
(4)
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Do you offer any flat rates in Toronto?
What are the average pickup times in Toronto?
What is the Uber Toronto Coverage Area?
FAQ: London
(5)
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Do you offer any flat rates in London?
Why do some receipts show VAT and others not?
What are the rates in London?
FAQ: Atlanta
(8)
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What is the flat rate zone between Roswell/Alpharetta and the airport?
What is the flat rate zone between Marietta/Sandy Springs and the airport?
What is the flat rate zone between the airport and Midtown/Downtown?
FAQ: San Diego
(12)
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What are the boundaries of the Oceanside flat rate?
What are the boundaries for the Los Angeles/LAX flat-rate?
What are the boundaries of the La Jolla north/Torrey Pines/Sorrento Valley/Carmel Valley flat rate?
FAQs: Paris
(4)
»
Do you offer any flat rates in Paris?
What are the rates in Paris?
What is the Uber Paris coverage area?
FAQ: Denver
(5)
»
Can I Uber to Red Rocks?
Can I Uber to Breckenridge, Vail or Aspen?
What is the Uber Denver coverage area?
FAQ: Dallas
(8)
»
What are the boundaries for the Dallas/Arlington flat rate?
What are the boundaries for the Plano/DFW Airport flat rate?
What are the boundaries for the Fort Worth/DFW Airport flat rate?
FAQ: Phoenix
(5)
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Does Phoenix have a daily deal?
What are the rates in Phoenix?
Do you offer any flat rates in Phoenix?
FAQ: Sydney
(5)
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What are the prices for Sydney?
What are the average pickup times in Sydney?
Does Uber have flat fares in Sydney?
FAQ: Minneapolis
(5)
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Does Uber provide my transportation?
What are the rates in MSP?
What is the Uber MSP Coverage Area?
FAQ: Philadelphia
(4)
»
What are the average pickup times in Philly?
What are the rates in Philly?
Do you offer any flat rates in Philly?
FAQ: Baltimore
(5)
»
What are the average pickup times in Baltimore?
What are the rates in Baltimore?
Do you offer any flat rates in Baltimore?
FAQ: Sacramento
(4)
»
What is the Uber Sacramento coverage area?
What are the average pickup times in Sacramento?
Do you offer any flat rates in Sacramento?
FAQ: Detroit
(6)
»
May I use Uber to go into Canada?
What are the rates in Detroit?
What are the average pickup times in Detroit?
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